Non-Discrimination-Statement & Accessibility Assistance 

Wake Spine & Rehab is committed to ensuring digital accessibility for all patients, including individuals with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to enhance website usability.

Having Trouble Accessing Our Website?

If you are experiencing difficulty viewing or navigating content on this website, we recommend the following accessibility features, as suggested by the U.S. Social Security Administration:
    •    Increase Text Size: Most web browsers allow you to zoom in on content to make text and images easier to see. Use Ctrl and + (or Command and + on Mac) to enlarge the screen.
    •    Magnify Your Screen: Operating systems such as Windows and macOS include built-in screen magnifiers.
    •    Adjust Your Display Settings: Increase contrast or change color settings to improve readability.
    •    Use Volume Controls: Your device and media players offer volume control options to help you better hear audio content.
    •    Turn on Captions: If a video includes spoken content, look for the closed captioning (CC) button to view captions.

Need Further Assistance?

If the recommendations above do not meet your needs, please contact us directly so we can provide assistance:

Phone: 919-650-2700

As a patient, you are entitled to certain civil rights protected by the U.S. Constitution and federal laws, including the Civil Rights Act of 1964 and the Americans with Disabilities Act of 1990. These laws ensure that individuals in the United States have the right to access healthcare and services without facing discrimination. They safeguard your right to be treated fairly and equally when receiving care.

Wake Spine & Rehab complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation.

This practice:
    •    Provides information to patients in plain language and in a manner that is accessible and timely.
    •    Provides free aids and services to people with disabilities to communicate effectively with us, providing written information in accessible formats.
    •    Provides free language services to people whose primary language is not English, including translated written materials if necessary.

Grievance Procedure

If you believe that Wake Spine & Rehab has failed to provide these services or has discriminated in any way on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697
Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf